Sundae

Revenue Operations

• Own day-to-day administration, configuration, maintenance, and optimization of Sundae's revenue technology ecosystem
• Manage Salesforce environments through LeftMain, including configurations, integrations, deployments, and support
• Support technical onboarding of new market operators, including Salesforce organization setup, package deployment, integration validation, and testing
• Maintain integrations between Salesforce, Rill, Zapier, smrtPhone, Twilio, and other platforms
• Troubleshoot system issues, identify root causes, and implement sustainable solutions
• Use Codex and other AI-assisted development tools to configure, deploy, audit, and maintain technology solutions
• Build and maintain automated workflows for lead distribution, notifications, customer communications, and operations
• Manage Zapier workflows for inbound leads from website forms, Google Ads, text messages, and phone calls
• Ensure accurate lead routing based on geographic territories and business rules
• Configure Salesforce organizations, Rill connections, standardized configurations, data models, automated sales cadences, and DocuSign templates
• Provide technical support and configuration changes for existing market operators
• Administer and maintain Rill data infrastructure, raw data sources, staging models, and marketing attribution models
• Maintain data integrations involving Google Ads, Salesforce, smrtPhone, First American data, and historical marketing lists
• Identify and resolve data quality, integration, and reporting issues
• Administer smrtPhone accounts, inbound call routing, team assignments, backup routing, and territory-specific call flows
• Maintain Twilio routing solutions and support corporate SMS initiatives
• Administer Google Workspace, Slack access, 1Password authentication workflows, DocuSign, YourVoice AI, and Sundae's website as needed
• Maintain access controls, documentation, and system administration practices
• Develop documentation, reduce manual work through automation, coordinate with vendors and stakeholders, prioritize technical requests, and recommend scalable technology improvements

Explore Director of Revenue Operations at Sundae. Review requirements and application details.