Sunlight

Manager

• Maintain an ongoing caseload of families using evidence-based approaches to promote engagement and achievement of health goals
• Use relationship-based and trauma-informed strategies for healthcare navigation, social support coordination, and addressing barriers
• Conduct periodic telephonic and SMS outreach for timely follow-up
• Identify health and wellness goals and incorporate them into family-centered Care Plans aligned with CalAIM ECM requirements
• Support clinical team members with care coordination and delegated tasks
• Participate in systematic case reviews and consult supervising clinical staff before taking clinical actions
• Meet monthly encounter and documentation metrics for health plan compliance
• Identify and break down barriers to program continuation and successful navigation of child welfare proceedings
• Connect families to community supports by scheduling appointments, managing referrals, and ensuring follow-ups across health, behavioral health, substance use treatment, housing, and family stabilization services
• Coordinate care management appointments with providers, child welfare social workers, legal advocates, and court personnel
• Document encounters, track care plans, and coordinate with team members using care management and collaboration platforms
• Conduct face-to-face meetings at courthouse locations, especially for initial referrals and comprehensive assessments
• Meet families in courthouse, community, and home settings throughout the care journey

Explore Lead Care Manager at Sunlight. Review requirements and application details.