Supermove

Account Executive

• Own the relationship and results for a small number of the largest accounts, from executive sponsors to daily operations leads
• Run enterprise implementations through discovery, scoping, planning, milestones, and go-live
• Coordinate implementation managers, support engineers, product, and sales, including people who do not report directly to the role
• Plan and lead onsite working sessions
• Design how AI, voice agents, and Autopilot workflows fit into each customer's operation
• Review live calls and agent sessions, identify breakdowns, tune playbooks, and measure results
• Represent customer needs internally and provide prioritized input to product and engineering
• Prove account ROI through dashboards and analysis
• Identify risks early, align sales handoffs with delivery, and drive expansion after account health is established
• Work directly with the CEO and leadership team to shape enterprise account operations

Enterprise Key Account Director