Sustainable Solutions Corporation

Account Manager

• Manage a portfolio of existing SSC clients with a focus on retention, relationship development, and account growth
• Build relationships with key client stakeholders, decision-makers, and project contacts
• Develop strategic account plans identifying client goals, upcoming needs, renewal opportunities, and expanded-service opportunities
• Identify and pursue cross-sell and upsell opportunities within existing accounts
• Lead consultative discovery conversations and connect client needs with SSC sustainability services
• Develop recommendations for expanded services, additional scopes of work, renewals, and long-term account growth
• Collaborate with technical and operational teams to develop solutions, scopes, pricing, and proposals
• Move opportunities through the sales process with follow-up, next steps, and CRM documentation
• Achieve assigned account growth, pipeline, renewal, and revenue goals
• Partner with Client Success and project teams to ensure a consistent, high-quality client experience
• Lead or support account reviews, strategic planning conversations, renewal discussions, and client check-ins
• Identify retention risks and work with internal teams to resolve concerns
• Maintain accurate CRM records and a healthy pipeline of opportunities
• Forecast expected revenue and account growth opportunities
• Provide leadership with visibility into account strategy, pipeline activity, risks, wins, and revenue projections
• Collaborate across Sales, Client Success, Operations, and technical teams
• Support handoffs, share client insights and market feedback, and contribute to improvements in account planning, proposals, sales processes, and client growth strategies

Senior Account Strategist – Sustainability Consulting