TalkNY Therapy

Customer Success Manager

• Answer phone calls during the afternoon shift, evening and weekend hours
• Respond to time sensitive emails and requests during evening and weekend hours
• Provide exceptional customer service and support to clients and therapists via email or phone
• Coordinate the scheduling of teletherapy appointments for clients and therapists using TalkNY’s scheduling software when necessary
• Follow up with clients regarding intake appointments
• Assist clients with therapist transfers and scheduling follow up appointments
• Assist with additional scheduling and administrative tasks as needed
• Work closely with clients, therapists, and administrative staff

Explore Client Success Specialist – Afternoon Shift at TalkNY Therapy. Review requirements and application details.