Tarte Cosmetics

Operations

• Manage life cycle of sales orders from forecast to delivery (OTS, EDI, order entry & booking, etc.)
• Serve as the operational partner to retail accounts, sharing product information, inventory availability, and fulfillment plans
• Partner with Sales, Marketing, and Planning to align supply and channel allocation for launches, seasonal sets, and promotional windows
• Monitor account performance, including fill rate, on-time delivery, and compliance, and flag risks and opportunities
• Provide daily, weekly, and monthly order-status updates to Sales, Customer, and Management
• Engage with international field teams and regional managers to gather customer, competitive, and market insights
• Coordinate with international retail partners to schedule pick-ups and ensure timely delivery
• Collaborate with Global Logistics and Regulatory teams on compliance and shipping documentation
• Ensure contractual obligations are met, troubleshoot orders, and escalate issues through proper channels
• Research and resolve claims, returns, and chargebacks
• Drive process improvements across order management and fulfillment

Retail Operations Coordinator

Social Media Manager

• Coordinate the end-to-end creation and publishing of social content, including brainstorming, filming, editing, caption writing, scheduling and posting
• Create engaging, high-quality content reflecting the CEO’s voice, personal brand and day-to-day activities
• Own and maintain the CEO’s social content calendar, ensuring deliverables, approvals and publishing timelines stay on track
• Develop platform-specific content ideas supporting audience growth, engagement and brand storytelling
• Monitor social trends, emerging formats, viral sounds and cultural conversations to identify timely content opportunities
• Manage the CEO’s social media profiles and social commerce accounts, including Amazon Storefront, LTK and ShopMy
• Write on-brand captions, video scripts, social copy and other short-form content
• Lead day-to-day community management by monitoring comments, engaging with followers and escalating important messages or opportunities
• Coordinate with internal social, creative, communications, influencer and marketing teams to support launches, events and key brand moments
• Organize content files, raw footage, drafts, approvals and links to maintain an efficient and accessible workflow
• Monitor content performance and platform insights, identifying trends and recommending ways to strengthen reach and engagement
• Provide onsite and real-time content support during meetings, events, product launches, travel and other key moments
• Manage multiple projects and shifting priorities while maintaining accuracy, responsiveness and discretion
• Support select personal and administrative needs, including coordinating packages, returns, product orders and other day-to-day requests
• Take on additional social, creative and coordination projects as needed

Retail Operations Coordinator

Social Media Coordinator