TaskRabbit

Operations

• Understand business requirements for each assigned programme and implement its standard operating procedures
• Take notes while performing core duties and suggest improvements to the team leader
• Address and resolve user issues primarily via live channels while maintaining customer satisfaction, productivity and accuracy KPIs
• Conduct outbound calls with Taskers while maintaining high-quality interactions
• Build trust with stakeholders and provide exceptional first-contact resolution
• Stay organized, accountable and informed about SOP and programme changes
• Improve conversions and reduce cancellations across six European markets

Explore Fulfillment Operations Specialist, German Speaking at TaskRabbit. Review requirements and application details.

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Fulfillment Operations Specialist, German Speaking