Tate & Lyle

Analyst

• Provide visible, hands-on support for manufacturing applications and plant-floor users across shifts; triage issues, restore service, and escalate when needed
• Respond to production-impacting incidents, coordinate technical teams and vendors, communicate status, and support recovery while following site safety requirements
• Monitor application health, jobs, interfaces, services, and infrastructure dependencies; identify trends and drive corrective actions to reduce downtime
• Diagnose issues across applications, databases, Windows services, integrations, networks, scanners, label printers, and connected devices
• Document root cause and prevention actions
• Plan and support application upgrades, plant scheduled outages, Windows patching, testing, validation, change implementation, and post-change monitoring
• Support interfaces between manufacturing and enterprise systems, validate transactions, resolve failed messages, and protect data integrity
• Work with plant Operations, Maintenance, Engineering, Quality, Supply Chain, and IT teams to prioritize demand, support projects, and improve workflows
• Coordinate vendor support, track SLA performance, manage escalations, and ensure knowledge is transferred to internal teams
• Maintain runbooks, SOPs, application inventories, recovery procedures, change records, and audit evidence in accordance with company standards
• Perform all work in accordance with site safety practices and identify automation, standardization, and lifecycle improvements for supported applications

Explore Analyst, Applications Support, Manufacturing Applications at Tate & Lyle. Review requirements and application details.