TCI (Teachers' Curriculum Institute)

Consultant

• Respond to inbound cases and phone calls and guide customers through the purchasing process
• Support educational decision-makers by uncovering needs and matching TCI products to those requirements
• Promote and sell TCI’s programs through email communication, phone calls, customer meetings, and product demonstrations
• Foster renewals by supporting existing customers' usage of TCI products, providing ongoing support, and uncovering opportunities to expand implementation to additional grade levels
• Assist customers with purchasing decisions by providing expertise on past purchases, sending samples, creating quotes, and following up on sales opportunities
• Leverage Salesforce, NetSuite, Domo, and Google Suite tools for organization and tracking
• Collaborate with remote teams nationwide to achieve time-sensitive goals during busy seasons
• Provide ongoing trainings and presentations to support current Florida customers with implementation of TCI materials

Customer Consultant