Tech Impact

Account Executive

• Build multi-threaded relationships with executive leaders and decision makers across the assigned portfolio
• Lead structured business discovery to understand customer missions, programs, priorities, risks, and growth goals
• Create and maintain strategic account plans, stakeholder maps, client-health views, and 12–18 month technology roadmaps
• Lead executive business reviews connecting technology services and investments to organizational outcomes
• Identify, qualify, and nurture expansion opportunities through proposal, decision, and close
• Coordinate technical discovery and develop customer value cases
• Collaborate with cybersecurity, MSP operations, Help Desk, technical projects, data/automation/AI, digital services, finance, and marketing teams
• Partner closely with the Junior Account Manager to ensure clear ownership and a consistent, documented customer experience
• Monitor account risk and renewal readiness; coordinate recovery plans
• Maintain accurate forecasts and CRM records and escalate issues early
• Represent Tech Impact onsite and at nonprofit/customer events
• Bring portfolio insights back to Tech Impact to improve strategic service packaging, positioning, adoption, and delivery

Explore Sales Account Executive at Tech Impact. Review requirements and application details.