Tembo Health

Enrollment Specialist

• Serve as the internal expert on the patient and caregiver onboarding experience
• Own program outreach, education, and remote enrollment from start to finish
• Manage a high-volume call list to educate patients and care teams about the Tembo Health program
• Coordinate with members, caregivers, and families to obtain program consent
• Collaborate with the Clinical Team and partner organizations to schedule virtual assessments
• Enroll new patients and caregivers into the program
• Maintain accurate, timely records of interactions, assessments, and follow-ups across platforms
• Consistently meet performance KPIs
• Work effectively within the timeframes of a fast-paced startup
• Perform other assigned duties