Terrabis

Ecommerce

• Maintain online menus in Dutchie POS and Dutchie Ecommerce across multiple locations
• Audit menus against POS and inventory data to identify and correct discrepancies, missing products, duplicates, and incorrect information
• Handle product listing updates, accessory listings, and new product setup
• Maintain menu standards for naming, categorization, and images
• Review and edit product and strain descriptions to comply with state advertising and cannabis regulations
• Build and maintain menu maintenance checklists and process documentation
• Intake, triage, and track store requests and customer complaints about the web experience
• Escalate complex site bugs, complaints, and menu issues to senior marketing staff
• Open and manage support tickets with ecommerce and web providers from start to resolution
• Submit bug reports with reproduction steps, screenshots, and expected results; verify released fixes
• Maintain ticket logs with status, owner, and resolution
• Support scheduled desktop and mobile website and ecommerce menu QA
• Cross-train on Jane Ecommerce and provide backup for Jane menu maintenance
• Support setup and monitoring of GA4 and Google Search Console
• Support website content updates, ecommerce analysis, and the Terpli tool as trained
• Provide coverage during vacations and escalations as needed

Explore Marketing Coordinator, Ecommerce at Terrabis. Review requirements and application details.

Open roles

Marketing Coordinator, Ecommerce