The Arc Southern Maryland

Director

• Oversee operations of all assigned services and improve services through measured outcomes
• Ensure staff meet the agency’s quality improvement plan measures
• Implement written guidelines, practices, procedures and policies consistently
• Provide supervision and guidance to assigned staff
• Evaluate staffing and ensure staffing meets service needs while maintaining budgets
• Ensure managers and staff adhere to agency policies and procedures
• Ensure funding plans reflect the needs of people receiving supports
• Ensure managers deliver supports outlined in service plans
• Submit new service funding plans to DDA when budgets become inadequate and ensure follow-through
• Ensure staff maintain required training for medication administration and delegated nursing functions
• Maintain professional relationships with support team members and uphold ethical standards
• Oversee employment, day, community supports, autism waiver, virtual, ISS, DORS and personal support programs
• Direct activities with the Community Supports Manager across Calvert, St. Mary’s, Charles and Anne Arundel locations and other employment, recreational and volunteer sites
• Set staff performance goals and maintain a high-quality, motivated workforce
• Facilitate staff meetings, communication, training and mentoring
• Guide schedules and supervise staff through interviewing, evaluation, counseling and termination
• Maintain efficient, compliant and economical operating systems
• Monitor department performance, take corrective action and lead capability-building programs
• Monitor crises, incidents, support adjustments and regulatory reporting
• Maintain expenses and monitor assigned budgets in accordance with funding requirements
• Communicate concerns to the Director and maintain relationships with managers, staff, families, DDA, DHR, funding sources and community organizations
• Attend after-hours business events and transitioning youth/school events to build community partnerships
• Ensure staff use assigned technology efficiently and maintain current technology knowledge
• Compare systems to help managers maintain program ratios and at least an 85% utilization rate
• Implement quality improvement plans and coordinate or assist with investigations of suspected abuse, neglect or mistreatment
• Develop prevention plans for confirmed abuse, neglect or mistreatment
• Make decisions using available human and financial resources
• Carry out short- and long-term goals with the Director
• Follow up on leadership decisions and ensure execution
• Respond to emergencies and maintain a visible presence in assigned counties
• Maintain records, compile and evaluate data, submit reports and manage documentation
• Develop document retention systems, including a computerized system
• Ensure Caseworthy documentation is entered and approved within 24 hours
• Monitor ADP payroll coding to ensure services are billed correctly
• Provide coverage for the Director or assigned staff when required
• Prepare and maintain a position manual
• Attend staff meetings and perform other assigned duties

Assistant Director, Community Supports