The Athletic Clubs

Sales Development Rep

• Contact every new account that has not booked or bought while intent is warm
• Contact leads within 90 minutes during operating hours; contact leads arriving after 7pm at 8am the next morning
• Conduct multi-channel outreach through calls, texts, and email
• Confirm and remind booked calls to reduce no-shows
• Maintain accurate and current lead tracking
• Conduct sales calls for two hours on Saturdays and Sundays
• Convert prospects into Training Squad memberships and match them with the appropriate squad and time
• Hand off new members to the studio General Manager and coaching team for onboarding
• Own the pipeline from first outreach through closed membership
• Report weekly on calls booked, calls attended, and memberships closed
• Flag what is working and what is not

Sales Development Representative