The Michael J. and Ann Sherman Center for Engineering Entrepreneurship Education

Operations

• Process subscriptions and closings, including reviewing subscription documents and following up on incomplete (NIGO) paperwork
• Process transfers, redemptions, and account maintenance
• Calculate and prepare distributions, including payment files and investor notices, for senior account manager approval
• Load statements and K-1s, send investor communications, and maintain DTCC AIP records
• Answer routine investor and financial advisor calls and emails within required turnaround times
• Escalate complex or sensitive requests to the account manager
• Back up account managers to ensure continuous client coverage
• Collect, reconcile, and prepare securityholder data for regulatory and tax filings, including Form TA-2, 1099s, escheatment, and lost securityholder searches
• Support data conversions when new clients move from a prior transfer agent
• Keep securityholder records clean and audit-ready and flag exceptions
• Log errors and turnaround times
• Write and maintain procedures and checklists
• Identify recurring manual work and help automate it on the platform
• Use AI tools such as Claude and Copilot to speed up routine tasks

Explore Associate, Operations, Reporting at The Michael J. and Ann Sherman…. Review requirements and application details.

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Associate, Operations, Reporting