The PAC Group

Program Manager

• Design, implement, and optimize onboarding experiences that accelerate new hire productivity and engagement
• Collaborate with Admin Services, IT, and Hiring Managers to ensure a smooth and coordinated onboarding process
• Develop onboarding materials, communications, and training sessions aligned with company culture and role-specific needs
• Monitor onboarding effectiveness through feedback and data, and continuously iterate for improvement
• Own the offboarding process, ensuring compliance, consistency, and a respectful experience for departing employees
• Partner with Legal, IT, and HR teams to manage exit procedures, knowledge transfer, and system access removal
• Establish and maintain policies, procedures, and service-level agreements for onboarding and offboarding
• Track and report key metrics to measure program success

HR Operations Program Manager