The Universal Group

Billing Specialist

• Analyze Billing Report and support documentation in detail prior to generating invoices.
• Work closely with Operations/Sales to resolve or clarify discrepancies.
• Generate and distribute accurate and timely invoices to clients based on established billing schedules and contractual agreements.
• Maintain and update customer accounts with billing information and contact details.
• Investigate and generate Credit Memos when appropriate.
• Update Billing Manager regarding inconsistencies or challenges.
• Address billing-related concerns using customer service and problem-solving skills.
• Collaborate within the finance team to streamline billing processes.
• Use time management and multitasking skills to mitigate and minimize billing-related errors and concerns.
• Assist in developing and implementing billing policies and procedures.
• Stay updated on industry regulations, trends, and best practices related to billing and invoicing.
• Perform other duties incidental to those described herein.

Billing Administrator