Thunder

Director

• Embed directly in pivotal strategic accounts to evaluate delivery performance, reinforce client alignment, and establish action plans
• Lead cross-functional alignment during complex project milestones and resolve scope, technical, or governance challenges
• Translate execution insights into scalable operational enhancements
• Define and maintain delivery methodologies, playbooks, templates, and governance across the engagement lifecycle
• Standardize project initiation, planning, risk escalation, quality gates, and project closure
• Identify recurring delivery friction and lead cross-functional improvements
• Establish delivery KPIs and dashboards covering project health, schedule/budget adherence, margin trends, utilization, quality, and client outcomes
• Partner with leaders on project health reviews, risk escalation, and corrective actions
• Embed retrospectives, lessons learned, reusable assets, and quality improvements across Salesforce implementations
• Enable teams to adopt delivery standards and tools
• Partner with People on capability gaps and manager support
• Work with Finance, Resource Management, Sales, and Capability leaders on delivery economics, staffing processes, and sales-to-delivery handoffs
• Assess tools, automation, and Salesforce ecosystem practices that improve consistency and efficiency

Explore Director – Delivery Excellence at Thunder. Review requirements and application details.

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Director – Delivery Excellence