Titan Technologies

Customer Support

• Resolve high volumes of calls and tickets using prepared scripts and an extensive knowledge library
• Gather and verify applicant data
• Document every interaction with high detail
• Maintain a courteous demeanor with teammates and callers, including customers in crisis or difficult situations
• Support a high-volume, fast-paced call center environment for a federal government customer
• Field highly sensitive calls from citizens impacted by a national disaster

Explore Customer Service Representative, Bilingual at Titan Technologies. Review requirements and application details.