Tosoh Bioscience

Field Engineer

• Provide onsite service and telephone support for Tosoh instrumentation and associated peripheral components at customer facilities within a designated geographical area
• Install, troubleshoot, repair, and schedule maintenance on Tosoh instruments
• Provide high-level service quality while complying with company policies and procedures
• Maintain understanding and compliance with FDA and ISO quality system requirements
• Provide cross-coverage for other field service engineer territories and customers as needed
• Complete administrative responsibilities accurately and on time
• Organize, manage, and control trunk stock parts inventory
• Collaborate with Instrument Service Center personnel in remanufacturing Tosoh instruments
• Make travel arrangements, including hotels, air travel, and other transportation
• Maintain compliance in all work activities
• Perform other duties as prescribed by service management

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