Totara

Operations

• Report to the COO
• Line manage a small team of Project Managers across the UK, Australia, and the US
• Own and run a portfolio of operational, systems, and change projects from scoping through BAU handover
• Develop and maintain project plans, timelines, risk registers, and stakeholder reporting
• Manage project risks, issues, and dependencies
• Coordinate cross-functional teams across concurrent workstreams
• Ensure projects are delivered on time, to scope, with structured BAU handover
• Coach and develop Operations Project Managers through regular 1:1s and active coaching
• Build and maintain consistent delivery methodologies, documentation standards, reporting cadence, and quality standards
• Monitor portfolio capacity, sequencing, and prioritisation
• Contribute to recruitment and onboarding of future PM hires
• Support implementation and embedding of business systems and tools
• Document and refine scalable, consistent, and measurable business processes
• Contribute to capacity and resource planning
• Identify operational blockers and implement evidence-based improvements
• Provide the COO with portfolio visibility covering progress, risks, capacity, and outcomes
• Develop and maintain a stakeholder reporting framework
• Contribute to post-acquisition integration activities
• Support ad-hoc operational initiatives and special projects directed by the COO
• Champion continuous improvement across teams and functions

Explore Operations PMO Lead at Totara. Review requirements and application details.

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Operations PMO Lead