Customer Logistics Specialist, French-Speaking
transcosmos inc.
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transcosmos inc.
Posted: 10/21/2026Customer Logistics Specialist, French-Speaking
transcosmos inc.Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates strong customer support capabilities by effectively managing shipment and delivery inquiries while ensuring timely resolutions. Proficient in both English and French, with a focus on maintaining a customer-centric approach and leveraging technology for efficient service.
Highest-signal resume keywords
Customer SupportCommunication SkillsBilingual (English and French)Proactive Problem SolvingOrganizational Skills
About the role
Key responsibilities & impact- Provide customer support for shipment and delivery enquiries via phone, email, and chat
- Track parcels, investigate delivery issues, and coordinate resolutions with operational teams
- Manage customer cases, delivery amendments, and records while ensuring timely, professional service
Requirements
What you’ll need- Strong communication skills in English (B2) and French (C1)
- Customer-focused mindset with excellent communication skills
- Proactive, organized, and tech-savvy
Benefits
Comp & perks- Paid training
- Competitive salary
- Cafeteria benefits
- Medicover
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Soft Skills
Strong Communication SkillsCustomer-Focused MindsetTech-Savvy
Industry Keywords
Shipment TrackingDelivery IssuesCustomer CasesDelivery AmendmentsProfessional Service