Transpocred – Cooperativa Ailos

Agent

• Provide in-person service to members regarding credit operations, returned checks, bill payments, outstanding balances, and collection of overdue payments
• Perform cash analysis, bill discounting, member registration, liquidity assessments, and document updates required for credit approval
• Assist members with account maintenance and transactions, offer products and services, and conduct negotiations
• Process member onboarding and offboarding while keeping registrations and records up to date
• Prospect for and offer products and services by calling prospective members and existing members
• Monitor checking-account activity, offer financial solutions, return checks, or restrict transactions when necessary
• Advise members on processes and procedures
• Monitor the operation of self-service terminals
• Organize, maintain, and update documents for the Service Unit
• Provide support for activities related to the Relationship and Business Consultant
• Participate in armored-car pickups, request cash amounts, and cancel collections when necessary
• Participate in training sessions and team monitoring
• Perform other activities related to the position and responsibilities common to the Ailos System and its Service Units

Business Services Agent I