Travefy

Implementation Specialist

• Run enterprise, host agency, API/white-label and business development partner rollouts end to end
• Manage implementation projects from contract handoff through onboarding, launch and adoption
• Lead kickoffs, data migration, parallel testing, training and go-live
• Set customer timelines and milestones, drive activation and track adoption
• Run weekly partner status meetings, maintain risk lists and escalate major concerns
• Coordinate technical onboarding with partner IT teams and Travefy Engineering or Account Management
• Own data migration, field mapping and bulk account, team, billing and subscription setup
• Handle SSO troubleshooting and technical partner questions
• Design and lead client and team onboarding training, staff trainings, webinars and office hours
• Write agent communications for large rollouts and coordinate welcome emails
• Build the standard implementation playbook, including API and white-label processes
• Define handoffs and SLAs from Sales through Implementation, Strategic Accounts and CX
• Help build Travefy’s services portfolio, starting with migrations
• Collaborate with account management, leadership, Sales, Product, Engineering, RevOps and CX

Explore Implementation Lead at Travefy. Review requirements and application details.

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Implementation Lead