Travel by Tilly

Customer Support

• Create personalized cruise and tour itineraries including accommodations, excursions, transportation, and dining options
• Conduct virtual meetings or calls to understand clients' travel interests, expectations, and budgets
• Coordinate with cruise lines, tour operators, and travel vendors to secure quality options and pricing
• Manage booking and confirmation processes accurately
• Provide customer support before, during, and after travel, including changes or special requests
• Research destination news, seasonal offers, and industry trends
• Follow up with clients after travel to gather feedback and encourage future planning

Customer Service