TravelNet Solutions

Digital Marketing

• Own a smaller book of client accounts and follow a pre-, during-, and post-meeting rhythm
• Pull and analyze performance data in Track Insights across Google Ads, Facebook Ads, and related channels
• Build monthly report decks and flag insights
• Lead recurring client meetings and present performance data and results
• Follow up on action items with the internal execution team, ad creators, content writers, and website support
• Serve as a point of contact for customers and support Zendesk ticket resolution
• Shadow Customer Success Managers on Quarterly Business Reviews and contribute slides
• Flag delays, confusion, or negative feedback to the team lead
• Support renewals and upsells alongside the Customer Account Executive team
• Track ROI and KPIs including cost per acquisition, click-through rate, and return on ad spend

Digital Marketing Coordinator