Triumph

Account Manager

• Own a dedicated book of high-value players as their single point of contact for Triumph
• Build genuine one-on-one relationships through daily personal communication via text, phone, and email
• Coordinate personalized gifting, exclusive perks, event invitations, and memorable player experiences
• Resolve payout questions, technical issues, and promotional problems end to end
• Escalate issues quickly, follow through, and personally close the loop
• Recognize unhealthy engagement and champion responsible gaming
• Share player insights, feedback, and trends to shape the VIP program, loyalty offerings, and product roadmap
• Follow and improve SOPs for outreach, escalation, and compliance

Explore VIP Account Manager at Triumph. Review requirements and application details.