Truist

Attorney

• Handle complex legal matters and projects involving deposit products, digital banking, payment services, and related regulatory issues
• Conduct legal research and draft and review high-priority documents
• Provide actionable legal advice to business leaders and internal stakeholders
• Translate legal requirements into practical guidance while managing legal and compliance risk
• Consult with outside counsel as needed
• Draft and negotiate legal documents
• Gather information from multiple sources to support legal analysis and decision-making
• Provide legal guidance and training on consumer and commercial deposit products, debit cards, digital experiences, and system-related matters
• Review legislative and regulatory developments and advise business, compliance, risk, and operations teams
• Advise stakeholders on retail and commercial deposit operations, policies, procedures, and customer communications
• Support development, implementation, and enhancement of deposit-related strategy, products, services, processes, and customer experiences
• Draft, review, and edit client agreements, disclosures, forms, customer communications, and other business-facing or customer-facing materials
• Advise on deposit servicing, payment processing, account access, funds availability, error resolution, fraud controls, and related customer-impacting processes
• Provide legal advice on Truth in Savings Act and Regulation DD, Electronic Fund Transfer Act and Regulation E, Regulation CC, Check 21, NACHA Rules, and Visa and Mastercard Network Rules
• Counsel clients on legal, regulatory, operational, reputational, and customer-impact risks
• Partner with compliance and risk professionals across Consumer, Small Business, Commercial Deposits, and corporate functions
• Keep clients and internal stakeholders informed of legal and regulatory developments
• Support regulatory examinations, inquiries, audits, remediation, and implementation efforts

Senior Deposits Attorney

Analyst

• Ensure adherence to established pre-processing guidelines, controls, and service level agreements (SLAs)
• Partner with the Pre-Processing Manager to support audit responses, including TAS, Governance, and QC findings
• Assist in implementing updates to policies, procedures, and systems
• Perform file reviews and audits to ensure quality assurance and compliance
• Support resolution of Sales disputes, escalations, and exception scenarios
• Reinforce consistent and professional communication standards across the team
• Provide feedback to Loan Officers regarding missing documentation and identified errors
• Maintain a reduced but complex personal loan pipeline, including escalations, high-risk, or exception loans
• Provide guidance, direction, and coaching to Pre-Processing staff
• Serve as the primary escalation point for complex loan issues and scenarios
• Deliver real-time feedback to improve loan quality submissions and account for downstream impacts
• Support onboarding of new hires and development/upskilling of existing team members
• Identify recurring issues and recommend process improvements to enhance efficiency and quality

Senior Deposits Attorney

Pre-Processing Quality Analyst