Truist

Financial Crime

• Conduct timely, comprehensive customer investigations using CIP information, occupation, line of business, income methods, transaction activity and other information
• Analyze customer transaction activity to determine legitimacy and whether activity is commensurate with the business entity
• Communicate analysis and research results, conclusions and recommendations to FIU leadership
• Prepare written analyses and recommend maintaining or exiting relationships
• Gather additional client information from Relationship Managers, branch associates and others
• Serve as a point of contact for BSA-related questions and support
• Assist regional contacts and business units with ongoing second-level support
• Support development and maintenance of internal process manuals
• Conduct SARlink analysis, data mining and analytics
• Use research and transaction monitoring tools
• Provide information for regulatory and analytical reports
• Maintain knowledge of BSA/AML laws and regulations, including money laundering, terrorist financing and OFAC
• Participate in BSA/AML training
• Monitor national and world events and industry trends to mitigate reputational and regulatory risk
• Provide leadership and training to FIU Investigators and Senior Investigator I positions
• Lead strategic projects identified by the Group Lead or Group Manager

Senior Financial Crimes Investigator

Compliance

• Conduct compliance risk oversight of assigned business units and/or functions
• Execute compliance risk management activities to support compliance with regulatory requirements and the Compliance Risk Management Policy and Framework
• Maintain understanding of applicable laws, rules, and regulations and provide regulatory guidance
• Review regulatory changes and assess their impact on assigned business units and/or functions
• Manage compliance risk management communications, training, documentation, procedures, and processes
• Monitor and communicate compliance risk management industry developments
• Implement compliance risk management framework strategies and methods, including quality assessments, key risk and performance measurement data, oversight monitoring, and mitigation strategies
• Assess process, procedure, control, and related compliance documentation for accuracy and clarity
• Consult with business and functional units on remediation effort design and implementation

Compliance Officer

Sales

• Provide support for Wholesale Payments Sales strategy, execution, risk, and performance functions
• Develop and maintain partnerships across Wholesale Payments, the Line of Business, and the Enterprise
• Develop, maintain, and execute strategic portfolio planning with the relationship team
• Schedule and prepare pre-call plans and participate in or lead pre-call planning meetings
• Act as notetaker, active listener, closer, and/or leader during client and prospect meetings
• Prepare advisory calling materials, including discovery, pitches, demos, product materials, working capital analyses, financial modeling, ROI analyses, and business reviews
• Schedule post-call debriefs, summarize notes and feedback, and execute delegated responsibilities
• Maintain Salesforce data integrity by logging call reports, updating client information, and maintaining sales pipelines
• Support pitch, negotiation, and close stages through pricing proformas, pricing disclosures, commercial card documents, RFP submissions, digital and product demos, and product expertise
• Support accurate, smooth, and expedient client onboarding
• Define and execute a personal and career development plan
• Mentor peers and new teammates
• Participate in workstreams across Wholesale Payments

Treasury Sales Analyst

Security Engineer

• Design and implement cybersecurity solutions protecting critical assets
• Perform threat modeling, security testing, and penetration testing
• Integrate and configure information security technologies in production environments
• Refine configuration patterns, automation, and handoff steps
• Serve as a technical escalation point for challenging security issues
• Investigate root causes and develop reusable fixes
• Evaluate security threats, tools, and design options
• Collaborate with product and engineering teams on security architecture, secure-by-design practices, and governance controls
• Develop and maintain security baselines, guardrails, and control implementations
• Lead technical execution of incident response and basic forensic activities
• Provide guidance, coaching, and informal training to security engineers and technical teammates
• Lead significant security engineering workstreams and end-to-end processes

Security Engineer – Directory Services

Digital Marketing

• Develop marketing, merchandising, and creative strategies to promote and sell Truist products and services through digital channels
• Manage implementation of online marketing programs and analyze their effectiveness
• Execute demand generation strategies and programs supporting client journeys and measurable objectives for sales, revenue, market share, profitability, acquisition, retention, cross-sells, and self-service adoption
• Research, develop, and execute strategies for Truist online channels
• Develop digital marketing tactics across web, social media, email marketing, marketing automation, paid advertising, SEO, and content marketing
• Partner with lines of business and marketing strategists to develop product-specific roadmaps
• Apply consumer behavior models and user journeys to banking products and services
• Use web analytics and performance data to refine strategies, improve conversion rates, and enhance client experiences
• Establish and track KPIs and communicate digital marketing value to lines of business and senior management
• Collaborate with cross-functional technical and management teams to create differentiated client experiences
• Research industry trends, competitive environments, and emerging technologies and adjust strategies accordingly
• Measure results and identify actionable insights

Digital Marketing Strategist – SEO Team

Business Intelligence Analyst

• Serve as a thought leader in complex risk reporting, analytics, data, and forward-looking risk intelligence
• Build and operate decision-ready intelligence products, including dashboards, signals, and narratives
• Inform senior leadership about current risk, risk velocity, breadth, and potential cost
• Support stakeholders and initiatives within the Risk Management Organization and other areas of Truist
• Design, implement, and execute complex recurring or ad hoc reports, analyses, data, system-related, and operational tasks
• Investigate and research unexplained variations in reports, data, and systems
• Explain report and research results to department management and stakeholders
• Develop and administer controls to ensure departmental process integrity
• Evaluate and recommend departmental process improvements
• Assist with documentation for highly complex and technical activities
• Serve as a consultative resource on risk reporting, data, systems, and related issues
• Engage stakeholders to identify business objectives and scope solution requirements
• Lead moderately complex projects with heightened risks, complexity, and resource requirements
• Play significant roles in larger initiatives
• Mentor less experienced teammates

Senior Risk Data and Reporting Analyst

Consultant

• Execute testing and/or compliance monitoring indicators for assigned business units or corporate functions
• Lead and guide the design, execution, and continuous improvement of control monitoring across risk types
• Conduct regular key control assessments against enterprise deliverables and corporate internal-control standards
• Ensure effective testing, validation, and documentation of review activities for risk programs, risks, and controls
• Incorporate quality monitoring, second-line testing, SOX testing, and complaints-reporting results into control-environment assessments and issue identification
• Interpret aggregated testing and monitoring results to identify trends and issues related to key controls
• Evaluate and test control-environment effectiveness for change-management initiatives
• Oversee regular analysis and reporting of control-monitoring and control-testing results
• Recommend practical updates to business-unit control, policy, procedure, and risk/control documentation
• Address material issues with senior management, including root-cause discussions and corrective-action-plan evaluation
• Collaborate with Business Unit and Risk Management partners on operational-risk initiatives and assessments

Controls Monitoring and Testing Consultant I

Email Marketing Manager

• Define and maintain the product vision, strategy, roadmap, and measurable outcomes for email marketing platforms or capabilities
• Lead product discovery by identifying stakeholder needs, business opportunities, operational pain points, market trends, competitive insights, and digital experience gaps
• Translate client insights and journey friction into clear product opportunities and prioritized solutions
• Lead roadmap development and prioritization across email marketing capabilities
• Translate product strategy into epics, features, user stories, acceptance criteria, business requirements, and measurable success metrics
• Lead and participate in Agile ceremonies including PI planning, backlog refinement, sprint planning, sprint reviews, demos, dependency reviews, and release readiness discussions
• Maintain alignment between the roadmap, delivery backlog, business priorities, technology dependencies, and enterprise strategic themes
• Use analytics, funnel reporting, experimentation results, operational data, and production performance to evaluate product health and recommend improvements
• Establish, monitor, and communicate product KPIs including adoption, application starts, completion rate, conversion rate, funding rate, abandonment, ease of use, defect trends, cycle time, personalization effectiveness, and business value
• Partner with Marketing, Personalization, Data, and Analytics teams to advance targeted digital experiences, campaign enablement, client engagement, and digital sales outcomes
• Lead cross-functional teams through discovery, solution alignment, delivery planning, execution, validation, launch, and post-production optimization
• Partner with Technology and Architecture teams to ensure solutions are scalable, secure, resilient, maintainable, and aligned with platform strategy
• Manage dependencies, risks, issues, decisions, and tradeoffs; communicate impacts and recommendations to stakeholders and senior leaders
• Ensure lifecycle processes, risk reviews, controls, accessibility, privacy, security, legal, compliance, and audit documentation are addressed
• Support release planning and go-to-market readiness with business, operations, marketing, training, communications, support, controls, and technology teams
• Validate delivered capabilities against objectives, client experience goals, acceptance criteria, and expected outcomes; drive remediation or optimization
• Prepare executive updates, roadmap communications, product recommendations, decision materials, and performance reporting
• Act as subject matter expert for assigned platforms, capabilities, systems, and business outcomes
• Mentor Product Managers, Product Owners, analysts, and cross-functional partners on product management, Agile delivery, measurement, and outcome-based decision-making

Senior Product Manager, Email Marketing

Account Executive

• Execute the sales plan and develop partnerships with lines of business and internal partners to identify and drive client and prospect sales opportunities
• Achieve or exceed revenue and portfolio growth objectives for the assigned client portfolio
• Foster relationships with bankers and product partners and collaborate on opportunities and strategic client planning
• Independently manage a portfolio of clients with Treasury Solutions needs
• Participate in detailed relationship plans to identify retention and new client acquisition opportunities
• Provide client working capital services and solutions, including receivables, payables, information reporting, and liquidity solutions
• Follow applicable policies and procedures and proactively escalate issues and risks to leadership
• Consult with clients through in-person, email, voicemail, and virtual meeting communications
• Accurately report sales efforts, progression, and sales revenue

Treasury Sales Consultant – Commercial

Solutions Engineer

• Assist Treasury Solutions sales in closing deals involving multiple technically complex products
• Drive business development and revenue growth for assigned products and complex technical solutions
• Support cross-divisional solution development priorities for Treasury Solutions products and services
• Recommend actions to monetize new and existing products and services
• Serve as a subject matter resource for Sales Officers across cash/treasury management, commercial deposits, retail payments, international services, and payroll services
• Act as primary technical product expert across channels and lines of business
• Engineer and articulate strategic product alternatives to C-level executives and business owners
• Lead stakeholders and deal teams for complex payment business opportunities
• Participate in sales calls to identify needs and demonstrate Truist’s value proposition
• Manage technical evaluation, product demonstrations, competitive positioning, objection resolution, closing, implementation support, and follow-up
• Consult with Product Management on product ideas, applications, competitive intelligence, concept testing, and product launches
• Track industry trends and deliver internal and external presentations
• Serve as a subject matter expert in Treasury Management training
• Participate in focus groups and business case development
• Help clients transition from paper to electronic offerings
• Facilitate whiteboard sessions to reengineer Payables and Receivables processes
• Advise corporate clients on finance and treasury transformation, technology enhancements, and end-to-end implementation of treasury and payment solutions
• Perform or support treasury, AP/AR, and IT integration activities in corporate environments
• Facilitate collaborative sessions and ethnographic research to optimize Payables and Receivables workflows and technology integration
• Support proposal teams with complex RFP/RFI integration responses

Senior Solutions Consultant, Wholesale Payments

Analyst

• Apply basic understanding of finance and accounting, commercial banking products/services, and credit-oriented analysis
• Facilitate financial analysis, risk assessment, compliance tracking, and portfolio management with oversight from senior teammates
• Support projects in coordination with assigned leaders and teammates
• Develop skills for prudent underwriting and effective credit and risk administration
• Navigate internal systems, policies, and procedures to support new business execution and existing client management/retention
• Conduct external research and validation to assess client, competitor, market, and industry risks and trends
• Support Associates, VP, and SVP-level teammates in underwriting and portfolio management
• Perform detailed financial analysis of borrower financial statements, projections, cash flow, leverage, liquidity, and repayment capacity
• Assess industry trends, business models, competitive dynamics, and risks impacting borrower performance
• Prepare credit memoranda with transaction structure, risk assessment, mitigants, and credit recommendations
• Conduct periodic financial reviews, covenant testing, risk rating updates, and borrower performance assessments
• Respond to internal and external information requests related to portfolio accounts and credit transactions
• Produce portfolio monitoring reports, stress tests, risk dashboards, and credit exposure analyses
• Assist with ad hoc analyses relating to portfolio trends, industry concentrations, and credit quality metrics
• Maintain data accuracy across credit systems and reporting tools

Middle Market Credit Delivery Analyst – Senior Analyst

Full-stack Engineer

• Design, build, and operate enterprise platforms improving software delivery, quality, security, and compliance at scale
• Create automated, policy-driven systems embedding critical delivery outcomes into execution
• Write code, build platform capabilities, integrate complex systems, and lead technical innovation through execution
• Develop self-service capabilities across software delivery, testing, cloud platforms, automation, observability, AI, and platform engineering
• Implement software architecture and engineering approaches for complex, high-impact initiatives
• Establish technical plans and promote advanced software engineering standards, practices, and governance mechanisms
• Partner with senior technology leadership, product, and architecture teams to shape technology strategy
• Lead end-to-end technical design and implementation of scalable, secure, and highly available software solutions
• Resolve complex technical issues and design performance, reliability, and scalability improvements
• Provide technical leadership, guidance, coaching, and training to engineers across teams
• Evaluate emerging technologies, conduct research, and build prototypes and solution concepts
• Contribute to long-term technical plans through recommendations, design proposals, and implementation experience
• Lead large, complex projects and coordinate technical work across multiple teams
• Work autonomously and make engineering decisions that impact divisional results

Lead Software Engineer

Product Manager

• Research, analyze, and learn about target client segments and their financial needs
• Analyze market and competitive environments to define differentiated product vision
• Translate analyses into data-based recommendations
• Collaborate with partners and stakeholders to align strategy and develop delivery roadmaps
• Engage lines of business, operations, and functional areas in project planning and execution
• Write epics and features and prioritize work across teams
• Set Planning Increment vision, priorities, and definitions with product owners
• Develop feature backlog roadmaps
• Lead discovery, prototypes/wireframes, usability studies, partner demos, and web analytics planning
• Obtain alignment and approvals from legal, compliance, security, fraud, and other partners
• Partner to set pricing and ensure billing follows required processes
• Create and track product metrics and share analysis with partners
• Work with Readiness to create client- and teammate-facing content
• Ensure Product Management Lifecycle processes and procedures are followed
• Support security, risk, audit, and related activities, including action items, deadlines, and risk presentations
• Attend Agile ceremonies as applicable
• Develop and maintain strategic delivery roadmaps supporting business goals
• Balance strategic product management, human-centered design, and product owner execution
• Shape digital experiences to improve client experience, generate revenue, and enable cost savings while meeting risk, control, accessibility, security, and compliance expectations

Product Manager – Adobe Experience Platform

Risk

• Identify, assess, and mitigate technology risks to ensure regulatory compliance and a strong control environment
• Implement and continuously improve technology governance frameworks, policies, and procedures
• Provide timely reporting on technology risk posture and compliance to senior management and regulatory bodies
• Collaborate with cross-functional teams to integrate governance into technology projects, operations, and governance processes
• Prepare documentation and respond to inquiries for internal and external reporting
• Facilitate control testing
• Monitor emerging technology risks and regulatory changes and recommend proactive governance adjustments
• Manage large, complex technology governance projects and assignments
• Provide guidance and coaching to junior professionals and project teams
• Drive risk awareness and compliance culture through training and communication initiatives
• Direct technology governance assessments and control testing to identify vulnerabilities and ensure effective risk mitigation

Senior Technology Governance Consultant

Advisor

• Provide leadership in structuring and executing Standby and Commercial Letters of Credit
• Review and interpret credit agreements and complex underlying transaction structures
• Oversee end-to-end closing and issuance of Direct Pay Letters of Credit
• Ensure alignment with risk, regulatory, and client requirements
• Drive international trade finance solutions as a subject matter expert
• Partner with correspondent banks and engage directly with clients
• Provide strategic guidance, product education, and customized solutions supporting client objectives
• Act as an escalation point and liaison across clients, front-line teams, and operations
• Identify, escalate, and resolve inconsistencies and complex issues
• Mitigate risk and promote seamless execution
• Provide direction and leadership for planning, development, strategies, and implementation roadmaps
• Assess organizational objectives, define mobilization activities, and develop achievable goals
• Improve departmental effectiveness and implement best-practice processes
• Provide leadership and management oversight to achieve high-quality processing and performance results
• Lead teammate development and engagement, including recommendations regarding employment, career development, performance evaluations, salary changes, promotions, transfers, and terminations
• Develop and implement standards, processes, and procedures consistent with financial services industry standards
• Work with business units and functional groups to drive cohesion across large-scale efforts
• Direct activities supporting merger/conversion processes
• Promote a results-oriented team environment that continuously evaluates operations