TSI Incorporated

General

• Install hardware and software on-site to support projects
• Develop and conduct product training on-site and through virtual tools such as webinars
• Attend customer site project meetings
• Assist in writing and executing validation protocols and commissioning systems
• Assist the Sales team with system proposals and quotations
• Support project installations, validation, and commissioning on-site and remotely
• Provide pre- and post-sales support to Sales and customers via phone, email, and on-site visits
• Provide technical support to customers regarding products and technologies
• Troubleshoot hardware and software issues with monitoring systems
• Organize and conduct in-house technical workshops
• Present information to audiences with varied backgrounds and experiences
• Use CRM tools to track and document projects
• Provide and document field feedback on products, services, and installation issues
• Complete other assignments and special projects as requested

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Field Applications Specialist