Tupy

Support Engineer

• Manage IT infrastructure contracts and services
• Ensure the availability, quality, and continuous improvement of printing and copying services, radio communications, telephony, physical network infrastructure, data collectors, and data center operations
• Serve as the liaison between internal teams, suppliers, and technology partners
• Monitor KPIs, costs, service-level agreements (SLAs), and supplier performance
• Manage contracts and suppliers for printing and copying services, radio communications, telephony, physical network infrastructure and structured cabling, data collectors, and other operational services
• Oversee the operation, maintenance, and continuous improvement of data center infrastructure
• Prepare technical specifications, purchase requisitions, and contracting processes
• Lead contract and operational review meetings
• Support audits, inventories, and infrastructure governance processes
• Identify opportunities for improvement, standardization, and cost optimization

Explore Mid-Level IT Support Analyst at Tupy. Review requirements and application details.