TutorSpace

Customer Support

• Ensure high customer satisfaction as the primary point of contact for parents and students
• Support customers by phone, email, and WhatsApp
• Advise customers and find the best solutions for their needs
• Advise customers on contract renewals and the number of tutoring hours required
• Closely coordinate with the tutoring and educational consulting teams
• Support customers during tutor substitutions and teacher changes
• Ensure seamless transitions in lessons
• Resolve customer issues reliably
• Conduct cancellation conversations in a positive and constructive manner
• Sell additional tutoring packages

Explore Customer Support / Customer Success at TutorSpace. Review requirements and application details.