Urology Clinics of North Texas, PLLC

Call Center Representative

• Schedule a high volume of new and established patient appointments according to physician templates and guidelines
• Provide professional, courteous service to patients, physicians, and team members
• Reschedule or cancel appointments due to provider schedule changes and document updates in the EHR system
• Verify and update patient demographic and insurance information accurately in the EHR
• Review patient charts to ensure appointments are scheduled appropriately
• Follow up with patients who missed appointments and assist with rescheduling
• Adapt to daily schedule changes and operational needs
• Assist with special projects and additional duties assigned by leadership

Explore Contact Center Specialist at Urology Clinics of North Texas,…. Review requirements and application details.