Demonstrates expertise in Agile methodologies and process improvement, with a strong focus on user story development, business analysis, and stakeholder collaboration. Proficient in risk management and change management practices within the Property & Casualty insurance domain.

Highest-signal resume keywords

Agile MethodologiesUser Story DevelopmentBusiness AnalysisRisk ManagementProperty & Casualty Insurance Experience

Tech Stack

Tools & technologies

Guidewire

About the role

Key responsibilities & impact

Serve as a direct representative of the business on an agile team supporting Property Pricing and Underwriting modernization
Understand and communicate business vision and needs
Write and refine user stories
Prioritize work and provide guidance to technical teams
Work with business owners and subject matter experts to develop effective solutions
Write, refine, accept and prioritize stories and/or features
Own and maintain a prioritized backlog for one or more Agile teams
Define complete user stories with acceptance criteria
Review and accept IT and/or business development output
Represent the customers' perspective throughout the product delivery cycle
Collaborate with user experience partners, designers, business analysts, developers, testers and others
Align execution and releases with program and product road maps
Translate business requirements from relevant business processes
Partner with sponsors, stakeholders and IT
Assist with preparing the business for change and provide benefits, adoption and risk tactics and metrics
Execute user acceptance testing and production validation
Contribute to agile teams at the project level
Identify, measure, monitor and control risks in accordance with risk and compliance policies and procedures

Requirements

What you’ll need

Bachelor's degree; OR 4 years of relevant education and/or experience
4 years of experience in process improvement, project delivery, business/requirements analysis or directly related to supported business operations/product line
Proficient knowledge of Microsoft Office products, applicable databases and project management tools
Proficient knowledge with multiple technical software delivery methodologies (i.e., Agile, Waterfall)
Proficient experience analyzing business requirements and identifying opportunities to streamline business processes in accordance with risk management framework and regulatory requirements
Proficient understanding of Process Engineering methodologies and Change Management practices
Experience independently gathering business requirements, process flows and use cases to develop and deliver business capabilities within the approved methodology
Experience writing user stories and following the development process through user story acceptance
Analytical and problem-solving skills with ability to identify and analyze issues and prioritize solutions/decisions
4 years of P&C insurance experience with working knowledge of Pricing, Underwriting, Product Development, and/or predictive analytics experience
Experience operating as a Product Owner within SAFe or large-scale agile frameworks across multiple delivery teams
Familiarity with Guidewire Policy Center
Experience in verbal/written communications at various levels of the organization
Must not require immigration support now or in the future; USAA does not provide visa sponsorship

Benefits

Comp & perks

Pay incentives based on overall corporate and individual performance, at the discretion of the USAA Board of Directors
Comprehensive medical, dental and vision plans
401(k)
Pension
Life insurance
Parental benefits
Adoption assistance
Paid time off program
Paid holidays
16 paid volunteer hours
Wellness programs
Career path planning
Continuing education assistance
Remote or hybrid flexibility for active-duty military spouses, consistent with applicable policy and business needs

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Process ImprovementProject DeliveryRequirements AnalysisUser Acceptance TestingProcess EngineeringChange ManagementPredictive AnalyticsBusiness Capability DevelopmentTechnical Software Delivery MethodologiesUser Story Acceptance

Soft Skills

Analytical SkillsProblem-Solving SkillsVerbal CommunicationWritten CommunicationCollaboration

Tools & Technologies

Microsoft OfficeProject Management ToolsGuidewire Policy CenterAgile FrameworksWaterfall Methodology

Industry Keywords

Property PricingUnderwriting ModernizationBusiness VisionStakeholder EngagementRisk and Compliance Policies