Demonstrates advanced knowledge of Agile, Waterfall, and SAFe methodologies, with a strong ability to analyze business requirements and streamline processes in compliance with regulatory standards. Proven experience in leading cross-functional teams and managing product backlogs to deliver effective solutions.

Highest-signal resume keywords

Agile MethodologyBusiness Requirements AnalysisProcess ImprovementProduct Management ToolsRisk Management Framework

About the role

Key responsibilities & impact

Work with business partners and Subject Matter Experts to understand business strategy and vision
Write, refine, accept, and prioritize stories and features supporting effective and compliant solutions
Own and maintain prioritized work backlogs for one or more Agile teams
Ensure product backlog user stories include acceptance criteria and are consumable and testable
Review and accept IT and/or business development output against acceptance criteria
Represent the business and customers throughout the product delivery cycle
Participate in cross-functional teams with UX partners, designers, business analysts, developers, testers, and others
Develop, execute, and release work aligned with program and product roadmaps
Partner with sponsors, stakeholders, and IT to define and document business processes
Assess needs, measures, risks, and controls for improvement areas
Prepare the business for change and provide tactics and metrics for benefits, adoption, and risk
Oversee development, testing, and controls across internal and external technologies
Enhance and advance the business development/execution function
Coach and mentor other Product Owners
Lead development across multiple teams at project or program level
Identify, measure, monitor, and control risks in accordance with risk and compliance policies and procedures

Requirements

What you’ll need

Bachelor's degree; OR 4 years of relevant education and/or experience
6 years of experience in process improvement, project delivery, business/requirements analysis or directly related to supported business operations/product line
Advanced knowledge of Microsoft Office products, applicable databases and product management tools
Advanced knowledge of multiple technical software delivery methodologies, including Agile, Waterfall, and SAFe
Advanced experience analyzing business requirements, process flows and use cases to identify opportunities to streamline business processes in accordance with risk management framework and regulatory requirements
Advanced knowledge and demonstrated use of Process Engineering methodologies
Advanced ability to independently gather business requirements, process flows and use cases to develop and deliver business capabilities within the approved methodology
Experience writing user stories and following the development process through user story acceptance
Experience analyzing business requirements and identifying opportunities to drive decisions and streamline business processes in accordance with risk management framework and regulatory requirements
Knowledge of federal laws, rules, and regulations, including FED_OCC Third Party Rel 2013-29, Reg W, GLBA, and UDAAP
Experience with member eligibility and verification processes, eligibility codes, business rules, regulatory requirements, and eligibility determination across multiple lines of business preferred
Experience translating business requirements into technical solutions highly preferred
Experience working within a large financial services organization preferred
Advanced knowledge of Process Engineering methodologies and project/program management practices, with experience leading complex initiatives, optimizing processes, and driving delivery of technology solutions
US military experience gained through military service or as a military spouse/domestic partner
Must not require immigration support now or in the future; USAA does not provide visa sponsorship

Benefits

Comp & perks

Flexible work environment with hybrid flexibility for active-duty military spouses consistent with applicable policy and business needs
Relocation assistance is not available for this position
Comprehensive medical, dental and vision plans
401(k)
Pension
Life insurance
Parental benefits
Adoption assistance
Paid time off program
Paid holidays
16 paid volunteer hours
Various wellness programs
Career path planning
Continuing education assistance
Potential pay incentives based on overall corporate and individual performance, at the discretion of the USAA Board of Directors

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

User Story WritingProcess Engineering MethodologiesProject DeliveryBusiness Process OptimizationTechnical Solution Translation

Soft Skills

Coaching and MentoringCross-Functional CollaborationStakeholder Engagement

Tools & Technologies

Microsoft Office ProductsDatabasesProduct Management Tools

Industry Keywords

Federal Laws and RegulationsFinancial ServicesEligibility Verification ProcessesRisk and Compliance Policies