Demonstrates extensive expertise in SAP IS-Auto/DBM and Proaxia VSS solutions for automotive aftersales, with a strong focus on process optimization, integration, and delivering scalable solutions. Proficient in leading workshops and collaborating with stakeholders to enhance operational efficiency and customer experience.

Highest-signal resume keywords

SAP IS-Auto/DBM ExpertiseSAP S/4HANA IntegrationSAP Activate MethodologyFit-Gap AnalysisFluent English Proficiency

About the role

Key responsibilities & impact

Design, configure, implement, enhance, and support SAP IS-Auto/DBM and Proaxia VSS solutions for automotive aftersales and dealership operations
Lead business-process workshops, fit-gap analyses, and solution-blueprint activities
Configure and support service orders, workshop management, service appointments, vehicle reception, parts and inventory management, warranty and goodwill processing, recall campaign management, labor operations and pricing, electronic vehicle health checks, and customer quotations and approvals
Analyze dealership processes, identify automation and optimization opportunities, and translate business requirements into scalable SAP solutions
Recommend improvements to operational efficiency and customer experience
Collaborate with business stakeholders, developers, and integration teams to deliver effective solutions
Provide technical troubleshooting and integration support
Ensure alignment with SAP and automotive-industry best practices

Requirements

What you’ll need

5+ years of SAP automotive aftersales consulting experience, with hands-on expertise in SAP IS-Auto/DBM and Proaxia VSS for aftersales processes
Proven experience integrating SAP automotive aftersales solutions with SAP S/4HANA, SAP SD/MM, SAP FI/CO, SAP CRM/CX, and external OEM systems
Hands-on delivery experience across end-to-end SAP implementations, including requirements gathering, configuration, testing, data migration, cutover, and go-live
Experience supporting SAP rollouts, upgrades, enhancements, and post-go-live L2/L3 support
Strong knowledge of SAP Activate methodology, along with experience working in Agile and DevOps delivery environments
Hands-on experience with fit-gap analysis, business-process workshops, solution blueprinting, and leading requirements sessions with dealership operations teams and aftersales managers
Ability to coordinate effectively with business stakeholders, OEM partners, ABAP developers, and integration teams throughout implementation and post-go-live support
Fluent English proficiency for client workshops, functional documentation, and coordination with international stakeholders
Bachelor’s degree in Computer Science, Information Technology, Engineering, Information Systems, or a related discipline (preferred)
Relevant SAP certifications (preferred)
Arabic proficiency (preferred)

Benefits

Comp & perks

Private Health Insurance
Training & Development

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

SAP IS-Auto/DBMProaxia VSSSAP S/4HANASAP SD/MMSAP FI/COSAP CRM/CXData MigrationConfigurationTestingGo-Live Support

Soft Skills

CollaborationCoordinationProblem-SolvingCommunication

Tools & Technologies

SAPAgileDevOps

Certifications & Qualifications

Relevant SAP Certifications

Industry Keywords

Automotive AftersalesDealership OperationsBusiness-Process WorkshopsOperational EfficiencyCustomer Experience