Vanscoy Rare Pharmacy

Manager

• Provide strategic and tactical leadership for application development, implementation, integration, and support solutions for Vanscoy Rare Pharmacy
• Design, develop, and support custom software applications, APIs, integrations, and automation solutions supporting pharmacy operations
• Gather requirements and translate business needs into technical solutions
• Develop integrations between proprietary systems, pharmacy dispensing platforms, Snowflake, CRM platforms, manufacturer systems, shipping systems, and third-party healthcare applications
• Support application modernization and digital transformation initiatives
• Develop reusable frameworks, APIs, and services
• Serve as the primary technical liaison with RareMed Solutions regarding proprietary software development, enhancements, issue resolution, roadmap planning, and optimization
• Coordinate and prioritize proprietary software development initiatives with development teams
• Perform hands-on software configuration, workflow creation, process optimization, automation development, UI enhancements, data mappings, and system customization
• Analyze workflows and identify opportunities for optimization, automation, efficiency, and improved user experience
• Maintain integrations with CareTend, reporting platforms, data warehouses, telephony systems, shipping systems, and manufacturer reporting solutions
• Participate in architecture discussions, technical design reviews, testing, deployment planning, and release management
• Troubleshoot application, integration, workflow, and data issues
• Maintain technical documentation, configuration records, development standards, and change management documentation
• Serve as subject matter expert for the proprietary software platform
• Lead development from requirements gathering through design, coding, testing, deployment, and production support
• Own and administer development, QA, testing, staging, and production environments
• Manage environment refreshes, deployments, upgrades, and release processes
• Implement source control, branching strategies, deployment pipelines, SDLC standards, and deployment procedures
• Ensure system stability, security, disaster recovery readiness, and environment consistency
• Administer Azure-based development and analytics platforms
• Design and support CI/CD pipelines using Azure DevOps
• Implement DevOps practices including automated deployment, infrastructure as code, version control, release management, and testing automation
• Collaborate with infrastructure and security teams to maintain secure cloud environments
• Provide technical leadership and mentorship to analysts, engineers, and developers
• Assist leadership with technical initiative prioritization and resource planning
• Promote continuous improvement, accountability, and innovation
• Perform additional duties as assigned

Manager, Application Development

Business Analyst

• Support implementation of new manufacturers, products, limited-distribution drugs, and patient-support programs
• Gather and document manufacturer, operational, reporting, compliance, and system requirements
• Translate program requirements into forms, workflows, business rules, testing scenarios, training materials, and implementation tasks
• Coordinate with pharmacy operations, clinical services, IT, compliance, analytics, finance, and external partners
• Maintain project plans, requirements, issue logs, meeting notes, testing results, decisions, and action items
• Build and maintain forms, questionnaires, task flows, status rules, notifications, and program workflows in proprietary systems
• Configure and monitor workflows and resolve configuration, usability, and data-quality issues
• Develop representative test data and test scripts for functional, workflow, integration, regression, and user acceptance testing
• Document defects, data discrepancies, corrective actions, retesting results, and approvals
• Support CareTend or similar pharmacy dispensing platform setup, workflow changes, configurations, integrations, upgrades, and change control
• Investigate workflow, form, access, configuration, and data issues and coordinate resolution
• Develop data definitions, standards, validation rules, business glossaries, data dictionaries, field mappings, and report definitions
• Support data-quality monitoring, data lineage, audits, accreditation reviews, manufacturer reviews, and compliance requests
• Prepare and conduct system demonstrations and manufacturer/partner training
• Develop presentations, user guides, quick-reference materials, recorded demonstrations, exercises, and FAQs
• Coordinate partner access requests and track training readiness, attendance, completion, feedback, and follow-up
• Provide implementation, launch, stabilization, and post-training support
• Develop workflow diagrams, configuration documents, standard operating procedures, implementation checklists, and reusable templates
• Recommend improvements to forms, workflows, test processes, data quality, training, and implementation procedures
• Coordinate implementation activities, facilitate testing and training, and provide workflow and data guidance as a lead-level individual contributor

Manager, Application Development

Business Analyst Lead