Velixo

Customer Support

• Provide technical support for Velixo’s ERP Financial analysis Excel add-in product
• Troubleshoot and resolve product issues and integrations with Acumatica and Sage Intacct
• Assist customers with reporting analysis and queries
• Support customers and internal teams using AI assistants with Velixo and ERP data, including MCP server setup
• Troubleshoot AI tooling issues, including connector failures, skills that do not trigger, and inaccurate outputs
• Build and refine AI skills to streamline repeatable support workflows
• Apply understanding of software development lifecycle and software support processes
• Stay current on Velixo, Acumatica, Sage Intacct, and relevant AI tooling

Explore Application Support Specialist at Velixo. Review requirements and application details.

Open roles

Application Support Specialist