Veracity Consulting, Inc.

Artificial Intelligence

• Lead end-to-end ServiceNow implementations, from requirements gathering through configuration, testing, and deployment
• Serve as a hands-on technical owner, balancing delivery leadership and platform build work
• Configure and customize ServiceNow applications using best practices, including workflows, business rules, integrations, and data models
• Partner directly with stakeholders and project teams to translate business needs into scalable ServiceNow solutions
• Support implementations across ServiceNow modules, including ITSM, CSM, HRSD, and Custom Apps
• Provide technical guidance on platform design, data structures, and integration patterns
• Contribute to project planning, timelines, and risk management
• Ensure solutions align with ServiceNow standards, performance, and long-term maintainability
• Mentor junior consultants and contribute to delivery best practices as needed

Technical Consultant – ServiceDesk, Now Assist, AI Control Tower

Consultant

• Lead end-to-end ServiceNow implementations, from requirements gathering through configuration, testing, and deployment
• Serve as a hands-on technical owner, balancing delivery leadership and platform build work
• Configure and customize ServiceNow applications using best practices, including workflows, business rules, integrations, and data models
• Partner with stakeholders and project teams to translate business needs into scalable ServiceNow solutions
• Support implementations across ServiceNow modules, including ITSM, CSM, HRSD, and custom applications
• Provide technical guidance on platform design, data structures, and integration patterns
• Contribute to project planning, timelines, and risk management
• Ensure solutions align with ServiceNow standards, performance, and long-term maintainability
• Mentor junior consultants and contribute to delivery best practices

Technical Consultant – ServiceDesk, Now Assist, AI Control Tower

Technical Consultant – SAM, CMDB, CSDM