Veranova

Support Engineer

• Ensure infrastructure across the site or collection of sites is performing to standard
• Provide local on-site support for availability management and global/regional project implementation activity
• Configure, deploy, maintain, troubleshoot, and support local, remote, and cloud-based infrastructure
• Support servers, workstations, laptops, printers, mobile devices, phones, meeting room equipment, LAN, Wi-Fi, and telecommunications equipment
• Diagnose and resolve issues with end-user application software, multi-user applications, and operating systems
• Support and maintain Azure environments and administrative portals, including EntraID, Intune, SharePoint, Teams/Teams Phones, Exchange, and Purview
• Support and maintain VMware virtual hypervisor environments
• Support and maintain Veeam and Datto backup, restore, and disaster recovery environments
• Perform local hands-and-eyes systems operations, including backup management, supervised server restarts, LAN patching, and cabinet management
• Contribute to project teams improving existing BIS services and delivering new BIS services
• Perform other duties within the employee’s skills and abilities when reasonably instructed

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