Veros Credit

Bilingual

• Service auto loan accounts that are 61+ days delinquent
• Document all collection activities using loan servicing software
• Follow and ensure compliance with company policies, procedures, and the Fair Debt Collection Practices Act (FDCPA)
• Negotiate payment arrangements with borrowers
• Suggest ways borrowers can meet their loan obligations
• Propose alternative payment methods and establish payment procedures
• Assist borrowers in devising strategies to keep their vehicle while meeting loan obligations
• Accurately and professionally document account information and collection activities
• Use skip tracing tools and reference sources to identify and locate delinquent borrowers
• Perform other duties as assigned

Bilingual Collection Specialist