Vervent

Financial Crime

• Own development and maintenance of investigation-unit standards, procedures, playbooks, typology libraries, case templates, evidence requirements, quality controls, escalation paths, service levels, training, and control-testing protocols
• Lead secondary review of investigative case summaries before client submission
• Lead presentation of case summaries to external clients as primary client liaison
• Serve as Vervent's investigations subject matter expert and primary liaison for B2B card program clients
• Lead complex fraud investigations
• Provide risk-based recommendations
• Identify fraud trends
• Develop scalable investigation standards, reporting, and quality controls
• Determine fraud typologies, exposure, client impact, and containment or recovery actions
• Produce audit-ready case files and investigative documentation
• Partner cross-functionally with Fraud Strategy, Compliance, Legal, Information Security, Product, and Technology teams
• Develop and maintain fraud investigation procedures, documentation standards, quality controls, and training materials

Explore Senior Fraud Investigator at Vervent. Review requirements and application details.

Senior Fraud Investigator

• Investigate confirmed, suspected, and attempted fraud impacting commercial credit card programs
• Review fraud alerts, referrals, transaction activity, account history, and support documentation
• Determine fraud typologies, assess financial exposure, and recommend appropriate actions
• Maintain complete, accurate, and audit-ready case documentation
• Escalate high-risk cases, emerging trends, and control gaps
• Communicate findings and recommendations to internal stakeholders and external clients
• Analyze fraud trends and identify opportunities to reduce risk and improve controls
• Prepare investigation summaries and communicate findings clearly to stakeholders
• Contribute to improving investigation procedures, controls, reporting, and documentation
• Support audits, quality reviews, and corrective action initiatives
• Lead end-to-end card-fraud investigations and produce evidence-based findings, defensible case narratives, and risk-based recommendations
• Clearly present findings, manage escalations, and coordinate investigative actions with clients and internal partners
• Analyze transaction and account data, identify linked fraud patterns and control gaps, and use fraud platforms and Excel effectively

Explore Fraud Investigator at Vervent. Review requirements and application details.

Open roles

Senior Fraud Investigator

Fraud Investigator