VetWise

Veterinarian

• Conduct remote patient triage and support by assessing pet symptoms and medical histories through teletriage
• Determine the level of care needed and direct pet owners to appropriate next steps
• Provide compassionate client education and support after consultations
• Answer questions about symptom management and medication administration
• Schedule follow-up appointments or check-ins
• Coordinate referrals to in-person clinics for further diagnostics or treatment
• Accurately document patient histories and client interactions
• Provide emergency virtual triage for urgent cases
• Assess whether urgent situations require emergency intervention and advise clients on first steps
• Provide technical support for virtual consultations using the Smart.Vet platform
• Guide clients through platform use and troubleshoot consultation issues

Veterinary Technician