VirtueStaff

Email Marketing Manager

• Create visual layouts, header graphics, and modular templates for promotional campaigns and newsletters.
• Interpret creative briefs and client style guides to produce consistent, brand-aligned designs.
• Focus strictly on visual design work without handling campaign scheduling, ESP execution, or coding.
• Scribe, slice, and export production-ready design files for the buildout team.
• Keep design files, component libraries, and master templates organized in Figma.
• Incorporate feedback from creative directors to refine concepts quickly.
• Use Figma features and modern design workflows to keep production efficient.
• Tailor aesthetics across diverse client verticals, including women-owned consumer brands, fashion, beauty, and med spas.

Email Marketing Designer

Client Services Representative

• Answer incoming phone calls, emails, and text messages promptly to assist clients with service inquiries and request status updates.
• Document all client communications, task updates, and account notes accurately within Karbon, HubSpot, and Salesmsg.
• Route complex accounting, payroll, and tax technical questions to designated staff members or accounting leads.
• Monitor open client requests, track follow-up tasks, and ensure no communication falls through the cracks during busy tax deadlines.
• Identify potential service breakdowns, client concerns, or communication delays and escalate them to firm managers when necessary.
• Safeguard client confidentiality and handle sensitive financial and tax records with strict professionalism.
• Maintain positive client relationships through proactive updates, empathetic listening, clear expectations, and reliable follow-through.
• Collaborate with internal tax, bookkeeping, and accounting teams to ensure smooth service delivery and workflow efficiency.

Client Service Representative

Designer

• Select and specify appropriate furniture, fixtures, and equipment (FFE) aligned with project scope, budget, and design intent
• Interpret architectural space plans and assist design leadership with furniture layout planning
• Create visual concept boards, design presentations, and comprehensive design packages for client reviews
• Research and source commercial furniture pieces from approved trade manufacturers and preferred vendor accounts
• Ensure all FFE selections satisfy functional environment requirements, particularly durability and accessibility standards for senior living facilities
• Translate executive project briefs into actionable furniture recommendations in close collaboration with the VP of Design
• Organize and catalog FFE specifications, product data sheets, and historical project records within the firm's design management platform
• Coordinate travel logistics during lighter design cycles, including flight options, hotel bookings, rental cars, and site visit itineraries
• Manage calendar scheduling, issue meeting invitations, and provide general administrative support to the executive design team

Interior Design Specialist

Email Design Specialist

Social Media Manager

• Design high-converting static advertisements for paid social media campaigns across Meta and other ad channels.
• Assume full responsibility for static creative production to free team leadership for creative direction and strategy.
• Conduct social listening and competitor research to identify audience trends, visual hooks, and winning creative angles.
• Review creative performance metrics in Meta Ads Manager and Motion to analyze test results and identify top-performing themes.
• Develop visual iterations, variations, and A/B test concepts based on data insights to continuously improve campaign ROAS.
• Design clear, attention-grabbing visuals featuring strong calls to action optimized for target audience engagement.
• Produce organic social media graphics and promotional visual assets when needed to support overall brand strategy.
• Collaborate closely with creative strategists and team members while balancing high visual quality with efficient output speed.

Email Marketing Designer

Client Service Representative

Interior Design Specialist

Email Design Specialist

Social Media Ad Designer