VISITS

Engineer

• Provide outstanding technical support to a wide range of businesses and their staff as part of the National Service Desk
• Support endpoints, including hardware, operating systems and applications
• Support identity, cyber security, Microsoft 365 and office technologies
• Use the latest technical management solutions
• Deliver remote support by phone, email, portal and chat
• Deliver onsite client support
• Participate in the delivery of broader services, including changes and projects
• Work across multiple client environments
• Respond to incidents and service requests while considering their impact on clients’ work
• Help clients use technology to enable business success

Service Desk – Onsite Engineer