Vivo Gaming

Support Engineer

• Handle client support over live chat, email, and the ticketing system
• Investigate client incidents and keep clear, accurate records
• Maintain and update support documentation
• Monitor systems, resolve issues, and report on status
• Collaborate with and escalate to other teams (QA, dev, PMs, Account Managers)
• Flag opportunities to improve how the team works

Explore Technical Support Agent, Level A+ / Tier 1 at Vivo Gaming. Review requirements and application details.

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Technical Support Agent, Level A+ / Tier 1