VIZX International

Customer Success Manager

• Support client success activities for a digital marketing and business automation company
• Assist with CRM and customer management processes
• Support lead generation, lead qualification, appointment setting, and customer follow-up
• Manage or update customer records, sales pipelines, tasks, and interaction tracking
• Assist with marketing automation, email and SMS campaigns, lead nurturing, and automated follow-ups
• Support appointment scheduling, reminders, calendar management, and appointment follow-ups
• Assist with business communication through phone, text messaging, email, and social messaging
• Provide customer, technical, or administrative assistance
• Support data entry and back-office operations
• Assist with payment platform and third-party software integrations as needed

Client Success Manager

Data Engineer

• Design, build, and maintain BigQuery datamarts and analytical tables for BI reporting
• Develop scalable data models, including star schema, snowflake, and denormalized models
• Optimize query performance and storage efficiency within cloud data warehouses
• Collaborate with BI teams to align datasets with semantic models and dashboards
• Build and maintain data pipelines for data ingestion, transformation, and loading into analytics environments
• Implement transformation workflows using SQL or frameworks such as dbt
• Ensure data quality, validation, and consistency across datasets
• Maintain data standards, naming conventions, and documentation
• Implement governance practices, including schema management and version control
• Monitor and troubleshoot pipeline failures and data inconsistencies
• Deliver optimized datasets that minimize heavy transformations within BI tools

Sales Development Rep

• Conduct daily cold and warm outbound calls to targeted B2B prospects
• Research and identify companies that fit the ideal customer profile
• Engage prospects and create interest in the SaaS platform
• Navigate gatekeepers and connect with Operations Managers, Service Directors, Business Owners, and other relevant decision-makers
• Qualify prospects based on business needs, company profile, and potential fit
• Communicate the SaaS platform's value proposition
• Book high-quality meetings and product demonstrations for the sales team

Client Success Manager

Data Engineer

Outbound SDR