Vizzia

Manager

• Manage the field technician team on a daily basis, lead team rituals, and promote best practices
• Set individual objectives and track individual and team quality KPIs
• Monitor electrical certifications, CACES aerial work platform certification, PPE use, and day-to-day HR matters
• Participate in the recruitment, onboarding, and skills development of technicians
• Assess the installation complexity of sites and validate technical assumptions before costing
• Analyze pre-scoping files and identify on-site red flags
• Conduct pre-construction site visits and advise on equipment and installation constraints
• Resolve site issues related to access, connections, structures, and roads
• Oversee execution files, acceptance certificates, and as-built documentation (DOE)
• Verify the reliability of field information and conduct post-installation inspections
• Track the resolution of outstanding items through to final acceptance without reservations
• Support the review of purchase orders, technical proposals, and execution drawings for public-sector contracts
• Develop the evaluation framework for intervention reports and produce audit reports and corrective action plans
• Ensure the technical and regulatory compliance of installations in accordance with NF C 15-100 / NF C 17-200
• Monitor the quality of subcontractors’ work and track corrective actions
• Track equipment returns and on-site troubleshooting attempts
• Oversee equipment receipt, mock-up assembly, testing, and packaging
• Perform field diagnostics and configuration: IP/4G connectivity, VMS, and electrical wiring
• Improve installation, maintenance, and after-sales service return procedures
• Monitor activity dashboards

Technical Team Manager