Webglobe.sk

Support Engineer

• Handle Tier 2 ticket escalations, diagnosing and resolving complex issues related to web servers, database servers, mail services, and network protocols
• Configure, maintain, and troubleshoot Apache, Nginx, LiteSpeed, MySQL/MariaDB, and SMTP services
• Manage DNS infrastructure and configure and troubleshoot A, CNAME, MX, TXT, and SRV records
• Integrate DNS and hosting services with Cloudflare
• Administer and troubleshoot WHM/cPanel, CloudLinux, and Ubuntu Server environments
• Perform advanced server administration, log analysis, file manipulation, and script execution via the Linux CLI
• Investigate malware, brute-force attacks, spam, and other security incidents
• Optimize server resources and enforce server-hardening best practices
• Collaborate with Tier 1 and Tier 3 engineering teams
• Document troubleshooting steps and contribute to internal knowledge bases

Explore Support Engineer – L2 at Webglobe.sk. Review requirements and application details.

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Support Engineer – L2