Wecasa

Customer Support

• Represent Wecasa to customers and partners by responding to incoming calls, emails, and chats
• Ensure that every customer finds the perfect professional to deliver their service
• Support cleaning, hairdressing, beauty, massage, and childcare professionals within the Wecasa community
• Answer professionals’ questions, advise them, and help them improve
• Resolve disputes tactfully and empathetically while ensuring user satisfaction
• Guide customers with their requests and find the professional best suited to their needs
• Help make the Wecasa experience unforgettable for customers and indispensable for partner professionals
• Work as part of the Care team managed by Mélissa and Barbara, alongside 12 in-house customer care specialists and 8 freelancers

Explore Customer Care Specialist – FR/UK/DE (Native Level) at Wecasa. Review requirements and application details.

Open roles

Customer Care Specialist – FR/UK/DE (Native Level)